HIPAA Notice of Privacy Practices

Effective: April 20, 2026 · This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review carefully.

1. Our Commitment

OPTML and its partnered licensed clinicians ("we," "our") are committed to protecting the privacy of your protected health information ("PHI"). We are required by law to maintain the privacy of your PHI, provide you with this notice of our legal duties and privacy practices, and follow the terms of this notice as currently in effect.

2. How We May Use and Disclose Your PHI

For Treatment

We may use and disclose PHI to provide, coordinate, or manage your care, including sharing with partnered physicians, pharmacies, and laboratories.

For Payment

We may use and disclose PHI to obtain payment for services, including billing, collection, and payment processing.

For Health Care Operations

We may use PHI for quality improvement, care coordination, credentialing, training, compliance, and business operations.

Appointment Reminders and Follow-up

We may contact you (by phone, email, or text) to confirm appointments, deliver shipping notifications, send refill reminders, and provide post-care follow-up.

Required by Law

We will disclose PHI when required by federal, state, or local law (including court orders and public health reporting).

With Your Written Authorization

Any other use or disclosure not described in this notice requires your written authorization, which you may revoke at any time (except to the extent we have already relied on it).

3. Your Rights Regarding Your PHI

Right to access: You may request to inspect and obtain a copy of your PHI.
Right to amend: You may request that we amend your PHI if you believe it is incorrect or incomplete.
Right to an accounting of disclosures: You may request a list of certain disclosures we have made.
Right to request restrictions: You may ask us to limit uses or disclosures for treatment, payment, or operations.
Right to confidential communications: You may ask us to communicate with you by a specific method or to a specific address.
Right to a paper copy of this notice on request.
Right to notification of breach: You will be notified if your PHI is compromised as required by law.

4. Changes to This Notice

We reserve the right to change this notice and apply the revised notice to PHI we already have. The current notice will always be posted on our website with its effective date.

5. Complaints

If you believe your privacy rights have been violated, you may file a complaint with OPTML's Privacy Officer at info@optml.com, or with the U.S. Department of Health and Human Services, Office for Civil Rights. You will not be retaliated against for filing a complaint.

6. Contact

Privacy Officer, OPTML · info@optml.com